Ear Piercing Store Policy

Customer service is our store policyStore Policies

Minimum order $50

Delivery
      Orders in the United States will be shipped by UPS Ground. UPS shipping charges will be calculated online based on service selected, shipping destination and weight.
     Payment Information: When ordering on-line you may pay by Master Card, Visa, Discover, or American Express.

Out of Stock
      Merchandise that we are no longer able to get is removed from the web site when sold out.. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait.

How We Do Business

Returns
      For health reasons, ear piercing cartridges and ear piercing studs are not returnable. Please make sure you are ordering the corrrect studs for your instrument.
      Ear piercing instruments have a "Lifetime instrument replacement warranty" and damaged or broken instruments will be replaced at no charge. Shipping and handling will be charged for all replacement instruments.

Legal Information
      All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by EarPiercingStore.com & Roman Research, Inc. All rights reserved.
      If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

Support Methods



E-Mail: EarPiercingStore@RomanResearch.com
Toll Free: 800-225-8652
Phone: 781-447-3411
Fax: 781-447-0995
Mail: EarPiercingStore.com
Roman Research, Inc.
800 Franklin St.
Hanson, MA 02341

copyright 2016 Roman Research, Inc.